Three steps to a stairlift –
as easy as 1,2 3
It’s not just what we sell that we take great care over, how we sell, deliver and service is just as important to us – and you. From the moment you contact us at our call centre we will do everything we can to make sure your experience at every step of your purchase lives up to the Stannah name.
When you call Affordable Mobility for the first time we will ask you some questions about your staircase and your situation to help us to understand your personal needs and how we can help you. If you do require more information or would like to arrange a free no obligation quotation, we’ll arrange one of our sales consultants to visit you in the comfort of your home home to give you specific advice.
Typically, we can have an assessor out to you in 1-2 days.
When you have decided to order with Affordable Mobility, we will ask for a deposit and then your order will be put into production. We will then liaise to find a suitable installation date.
All of our rails and stairlifts are customised to order and are made to the highest quality standards. This makes it take around 3-10 working days to install a straight stairlift and 14 days or so for a curved rail.
Our stairlifts and rails are bespoke, being made to the highest standards of quality. This means it will take around 3-10 working days for a straight stairlift to be installed and 14 working days or less for a curved rail.
The installation process normally takes a couple of hours and as stairlifts fix to the steps and not the wall, there is very little mess made. Even so, our expert installation teams carry a vacuum so that they can clean up after themselves and leave your home as tidy as when they arrived.
As part of the installation process, you will instructed on how to use all of the features of your stairlift. We’ll stay until you are 100% confident in using and operating your stairlift which is of the utmost importance to our installation teams.
All our Stairlifts come with 2 years warranty and include 5 years Motor Gearbox Warranty and if you ever want to speak to us, we have a 24 hours a day, 7 days a week customer care team to answer your questions.
Our tailor-made Stannah stairlifts allow you to navigate your home easily and to restore your freedom.